betwbr Two types of information are collected — what you provide directly, and what is generated automatically as you use the service.
Information You Provide Directly:
- Identity Information: Full name, date of birth, and gender.
- Contact Information: Mobile number, email address, and residential address.
- Identity Verification Details: National ID or passport number (required for KYC verification).
- Payment Information: Mobile banking numbers (bKash, Nagad, Rocket) — full card numbers or passwords are never stored.
Automatically Collected Information:
- Login date, time, and session duration.
- The type of device, operating system, and browser you use.
- IP address and approximate geographic location.
- A log of pages visited and games played on the platform.
- Transaction history — including deposit, withdrawal, and betting records.
Betwbr never collects or stores your bank password, mobile banking PIN, or full payment gateway credentials. If anyone asks you for this information, it is not betwbr.
betwbr Information is collected through the following methods:
- Registration form: You provide your information directly when creating an account.
- KYC Verification: For withdrawals above a certain threshold, identity verification documents must be uploaded to confirm your identity.
- Transaction Processing: Payment-related information is recorded in the system during deposits and withdrawals.
- Cookies & Tracking: Session data is collected to improve your platform experience and to help prevent fraud.
- Support Contact: Conversations via live chat or email may be recorded for quality assurance and security purposes.
We never request access to your phone's contacts, camera, or microphone. If any permission is requested while using the app, the reason will be clearly explained.
Betwbr uses collected data only for specific purposes — it is never used beyond those purposes. The key uses are outlined below:
| Purpose | What Information Is Used | Basis |
|---|---|---|
| Account Management | Name, mobile number, email | Contractual Obligations |
| Payment Processing | Payment Method Information | Contractual Obligations |
| Identity Verification (KYC) | NID, date of birth | Legal Obligations |
| Fraud Prevention | IP, device, and transaction logs | Legitimate Interest |
| Customer Support | Contact details and support history | Contractual Obligations |
| Personalised Offers | Gaming preferences and history | Consent (Optional) |
Your information is never shared with third parties for marketing purposes. Even when betwbr sends promotional emails or SMS on its own behalf, you can unsubscribe at any time.
betwbr Your information is generally not shared with anyone. However, limited data may be shared in the following specific circumstances:
- Payment Providers: Necessary information is shared with bKash, Nagad, or Rocket solely to process deposits and withdrawals. This is strictly for transaction purposes.
- Game Providers: Minimal session data is shared with game studio servers such as Evolution Gaming or Pragmatic Play to complete game sessions. No personally identifiable information is transmitted.
- Legal Authorities: Information may be disclosed in accordance with applicable law in response to a valid court order or regulatory authority request.
- KYC Partners: Trusted third-party verification services may be used for identity verification.
Your information is not shared for any purposes beyond those listed above. betwbr never sells or transfers data to advertising networks, social media companies, or data brokers.
Betwbr uses cookies on its website. Cookies are small text files stored in your browser that help improve site functionality.
Cookie Types & Purposes:
- Essential Cookies: Used to maintain login sessions and ensure security. Disabling these cookies will prevent the site from functioning properly.
- Functional Cookies: To remember your language preference, game settings, and interface customizations.
- Analytics Cookies: To understand which parts of the site are used most — this is optional and can be turned off.
- Security Cookies: Monitors the number of devices logged in during a session — helping to prevent fraudulent activity.
Cookies can be managed through your browser settings. However, disabling essential cookies may cause issues with login and payment functionality.
Betwbr does not retain your information longer than necessary. The general policy is outlined below:
- Data associated with active accounts is retained for as long as the account remains open.
- Following account closure, transaction and identity verification records may be retained for up to 5 years as required by law.
- Inactive accounts (no activity for 12 months) — data is deleted after a defined period following member notification.
- Support chat logs and emails — retained for up to 2 years to assist with dispute resolution.
- Once the required retention period ends, data is securely deleted or anonymized.
Where no legal obligation applies, you may request deletion of your active account data. To do so, the account must be closed — please contact our support team.
As a betwbr member, you have several rights regarding your personal data. It is important to know these rights, as you can exercise them at any time.
betwbrbetwbr's services are intended solely for individuals aged 18 and above. We do not knowingly collect or store any personal information from minors.
- Date of birth is verified at registration, and any applicant under 18 is automatically rejected from completing the process.
- Age is re-verified through KYC verification.
- If a minor's account is identified, it will be immediately closed and all collected data will be permanently deleted.
- If a parent or guardian believes their child has registered, please contact support@betwbr.click immediately.
Betwbr uses industry-leading technology to protect your data. The key components of our security framework are:
- 256-bit SSL/TLS Encryption: All communication between your browser and our servers is encrypted — the same standard used by banks and government services.
- Encryption at Rest: Sensitive data stored on our servers is also kept in encrypted form.
- Firewall & IDS: An intrusion detection system is active to identify unusual traffic patterns or access attempts.
- Two-Factor Authentication (2FA): An additional OTP check at login significantly enhances the security of your account.
- Regular Security Audits: Third-party security experts conduct regular penetration tests to identify vulnerabilities.
- Access Controls: Within betwbr, only authorised personnel can access specific data, and all access is logged.
Betwbr will never ask for your password, OTP, or payment PIN via email or phone. If anyone requests this information, they are not acting on behalf of betwbr — please contact our support team immediately.
Betwbr may update this Privacy Policy from time to time. Any changes will be reflected in the "Last Updated" date at the top of the page, and for significant updates, a notification will be sent to your registered email or mobile number.
Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy. Please read the policy once when you receive a change notification.
For any questions, requests, or complaints regarding this Privacy Policy, please contact us:
- Email: support@betwbr.click
- Live Chat: Chat button at the bottom right of any page on betwbr.click
- Support Hours: 24 hours a day, 7 days a week
To file a formal data protection complaint, you may also submit one directly to betwbr's licensing authority. Our support team will provide the necessary information and contact details to help you do so.